jilipk Privacy Policy

1 Who We Are

This Privacy Policy is issued by jilipk ("jilipk," "we," "us," or "our"), the operator of the online casino platform accessible at jilipk.app. jilipk acts as the data controller in respect of the personal data of players and visitors to the Platform.

We are committed to protecting the privacy and security of all personal data we process. This policy applies to all personal data collected through jilipk.app, our mobile applications, customer support channels, and any other touchpoints through which you interact with jilipk.

By registering an account or using the jilipk platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the Platform and contact us to close your account.

2 Personal Data We Collect

jilipk collects the following categories of personal data from players and Platform visitors:

We collect only the minimum personal data necessary for the purposes described in this policy. We do not collect sensitive personal information (such as health data, political opinions, or religious beliefs) unless specifically required by law.

3 How We Collect Your Data

jilipk collects personal data through the following means:

• Direct Interactions: Data you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated Technologies: Data collected automatically when you visit jilipk.app, including cookies, web beacons, pixel tags, and server logs that record your IP address, browser type, pages visited, and session activity.
• Third-Party Sources: Data received from identity verification providers, payment processors (such as GCash, Maya, and partner banks), fraud prevention services, and analytics providers — all of whom are bound by confidentiality obligations.
• Publicly Available Sources: In limited circumstances, we may verify information against publicly available records or government databases as required for AML compliance.

4 Why We Use Your Data

jilipk processes your personal data for the following purposes:

• Account Management: To register, verify, maintain, and administer your jilipk player account, including processing deposits and withdrawals.
• Identity & Age Verification: To confirm that you are at least 21 years of age and are an eligible player under applicable Philippine law and our Terms & Conditions.
• Legal & Regulatory Compliance: To comply with anti-money laundering (AML) obligations, gaming regulations, tax reporting requirements, and any other applicable Philippine laws.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, unauthorized account access, cheating, and other prohibited conduct on the Platform.
• Customer Support: To respond to your inquiries, resolve disputes, and provide technical assistance.
• Responsible Gaming: To monitor gaming activity for signs of problem gambling and to administer responsible gaming tools such as deposit limits, cooling-off periods, and self-exclusion in accordance with our Responsible Gaming Policy.
• Platform Improvement: To analyze usage patterns, conduct research, and improve the features, performance, and security of the jilipk platform.
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates — but only where you have given your explicit consent. You may withdraw consent at any time.

5 Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012 (RA 10173), jilipk processes your personal data on the following legal bases:

• Contractual Necessity: Processing required to perform our contract with you — including account registration, game access, and payment processing.
• Legal Obligation: Processing required to comply with applicable laws, including AML regulations, gaming licensing requirements, and tax obligations.
• Legitimate Interests: Processing necessary for our legitimate business interests, such as fraud prevention, platform security, and responsible gaming monitoring — provided these interests are not overridden by your rights.
• Consent: Processing based on your freely given, specific, and informed consent — primarily for marketing communications and non-essential cookies. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6 Data Sharing & Disclosure

We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment Processors: GCash, PayMaya/Maya, BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank, and debit card processors — to facilitate deposits and withdrawals.
• KYC & Identity Verification Providers: Third-party services that assist with age verification, identity checks, and document authentication as required for regulatory compliance.
• Fraud Prevention & Security Services: Providers that help us detect and prevent fraudulent activity, money laundering, and unauthorized access.
• Game Software Providers: Licensed game developers whose titles are available on jilipk may receive limited technical data (such as session tokens) necessary to deliver game content.
• Regulatory & Law Enforcement Authorities: Philippine government agencies, including the National Privacy Commission (NPC), PAGCOR, the Anti-Money Laundering Council (AMLC), and law enforcement bodies, where disclosure is required by law or court order.
• Professional Advisors: Lawyers, auditors, and accountants who are bound by professional confidentiality obligations.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the acquiring entity, subject to equivalent privacy protections.

All third-party service providers engaged by jilipk are required to process your personal data only on our instructions and in accordance with applicable data protection laws.

7 Data Retention

jilipk retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

• Account Data: Retained for the duration of your account and for a minimum of five (5) years following account closure, as required by AML regulations and gaming licensing obligations.
• Transaction Records: Financial transaction records are retained for a minimum of five (5) years in compliance with Philippine AML and tax laws.
• KYC Documents: Identity verification documents are retained for the period required by applicable regulations, typically five (5) years from the end of the business relationship.
• Support Communications: Customer support records are retained for up to three (3) years to assist with dispute resolution and quality assurance.
• Marketing Data: Marketing preferences and consent records are retained until you withdraw consent or for three (3) years of inactivity, whichever comes first.
• Technical & Log Data: Server logs and technical data are typically retained for up to twelve (12) months for security and fraud prevention purposes.

When personal data is no longer required, jilipk will securely delete or anonymize it in accordance with our data disposal procedures.

8 Cookies & Tracking Technologies

jilipk uses cookies and similar tracking technologies to enhance your experience on the Platform. The following cookie categories are used:

You can manage your cookie preferences through your browser settings. Note that disabling strictly necessary cookies may affect the functionality of the jilipk platform. For more information on managing cookies, refer to your browser's help documentation.

9 Data Security

jilipk implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:

• Encryption: All data transmitted between your device and jilipk servers is encrypted using 256-bit SSL/TLS technology. Sensitive data at rest is encrypted using industry-standard algorithms.
• Access Controls: Access to personal data is restricted to authorized jilipk personnel on a strict need-to-know basis. All staff with access to personal data are subject to confidentiality obligations.
• Multi-Factor Authentication: jilipk supports and encourages the use of multi-factor authentication (MFA) for player accounts to prevent unauthorized access.
• Regular Security Audits: Our systems undergo regular penetration testing and security audits conducted by independent third-party security specialists.
• Incident Response: jilipk maintains a documented data breach response plan. In the event of a breach affecting your personal data, we will notify you and the National Privacy Commission (NPC) within the timeframes prescribed by RA 10173.

While we take all reasonable steps to protect your data, no internet transmission or electronic storage system is 100% secure. You are responsible for keeping your jilipk login credentials confidential and for notifying us immediately of any suspected unauthorized access to your account.

10 Your Data Subject Rights

Under the Philippine Data Privacy Act of 2012 (RA 10173), you have the following rights in respect of your personal data held by jilipk:

• Right to Be Informed: The right to be informed about how your personal data is collected, used, and processed — which this Privacy Policy fulfills.
• Right of Access: The right to request a copy of the personal data jilipk holds about you, along with information about how it is being processed.
• Right to Rectification: The right to request correction of any inaccurate or incomplete personal data we hold about you.
• Right to Erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used, machine-readable format and to transmit it to another data controller.
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact our Data Protection Officer using the details in Section 14. We will respond to all verified requests within thirty (30) days, as required by Philippine law. We may need to verify your identity before processing your request.

11 Children's Privacy

jilipk does not knowingly collect, process, or retain personal data from individuals under the age of 21. Our Platform is not directed at minors, and we implement age verification measures during the registration process to prevent underage access.

If we become aware that personal data has been collected from a person under 21 without appropriate verification, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on jilipk, please contact us immediately at the details provided in Section 14.

12 International Data Transfers

jilipk primarily processes and stores personal data within the Philippines. In certain circumstances, personal data may be transferred to or processed by service providers located outside the Philippines — for example, cloud infrastructure providers or international game software developers.

Where such transfers occur, jilipk ensures that appropriate safeguards are in place to protect your personal data, including contractual data protection clauses that meet the standards required by the National Privacy Commission. We will not transfer your personal data to countries that do not provide an adequate level of data protection without implementing appropriate safeguards.

13 Changes to This Privacy Policy

jilipk reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The date of the most recent revision is displayed at the top of this page.

When we make material changes to this policy, we will notify registered players via email or a prominent notice on the jilipk platform prior to the changes taking effect. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal data.

Your continued use of the jilipk platform following the effective date of any amendment constitutes your acknowledgment of the updated Privacy Policy.

14 Contact Us & Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by jilipk, please contact our Data Protection Officer (DPO):

• Data Protection Officer: jilipk Privacy Team
• Email: [email protected]
• General Support: [email protected]
• Live Chat: Available 24/7 via the jilipk Platform
• Response Time: We aim to respond to all data privacy requests within 30 days as required by RA 10173.

You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines (NPC) if you believe your data privacy rights have been violated. The NPC can be reached through their official government channels.

This Privacy Policy was last updated on May 15, 2026. Previous versions are available upon request.